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Market Making, Dealing and Operations |
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Round-the-Clock Transaction Support |
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Transaction Reporting and Account Statements |
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Contract Settlement, Delivery and Payment |
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Customer Service |
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Account Opening Processing |
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Explanation of Contracting Terms and Transaction Procedures |
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Explanation of the Company's Products |
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Responding to Cutomers' Enquiries |
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Status of Customer's Account |
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About Customer's Special Requests |
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Help Desk Operations |
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Having problems with the E-Trade System? |
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General Guidance to the E-Trade System |
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Logging in or Other Problems |
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Responding to Other Contingencies |
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CSD Online Customer Support System |
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General Market and Business Information |
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Customers' Particular Account Information |
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Registration of Customers and Identity Certification |
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Market Reports and Other Research Supports |
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